Privacy policy

CEO PERFUME

Last updated: Fab 16, 2026

CEO PERFUME operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated shopping experience.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit, use, make a purchase from, or otherwise communicate with us through the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual. It does not include information that has been anonymized or de-identified.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

Name, billing address, shipping address, phone number, and email address.

Payment and Transaction Information

Payment method, transaction details, order confirmations, and purchase history. We do not store full card or sensitive payment details on our servers.

Account Information

Account credentials, preferences, settings, and communication history.

Order and Usage Information

Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, along with browsing and interaction data.

Communication Information

Information you provide when contacting customer support or communicating with us via email, WhatsApp, or other channels.

Device and Technical Information

IP address, browser type, device identifiers, operating system, and interaction logs.

2. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, or otherwise provide information
  • Automatically through the Services using cookies and similar technologies
  • From service providers who help us operate our business (payment processing, shipping, analytics, customer support)
  • From third-party partners where legally permitted

3. How We Use Your Personal Information

We use personal information for the following purposes:

To Provide and Improve Our Services

  • Process orders and payments
  • Arrange shipping, delivery, returns, and exchanges
  • Manage accounts and customer preferences
  • Provide customer support
  • Improve website functionality and user experience

Marketing and Promotional Communication

  • Send promotional messages, offers, and updates
  • Display relevant advertisements based on browsing or purchase behavior
  • You may opt out of promotional communication at any time

Security and Fraud Prevention

  • Verify identity and transactions
  • Prevent fraudulent or unauthorized activity
  • Maintain the security of our Services

Legal and Compliance Purposes

  • Comply with applicable laws and regulations
  • Respond to lawful requests from authorities
  • Enforce our Terms, policies, and agreements

4. Disclosure of Personal Information

We may share personal information only when necessary and for legitimate business purposes, including:

  • With service providers who assist with payment processing, shipping, IT services, analytics, and customer support
  • With marketing and advertising partners, subject to applicable consent requirements
  • When required by law, legal process, or government request
  • In connection with a business transaction such as a merger, restructuring, or sale of assets
  • With your consent or at your direction

We do not sell personal information to unauthorized third parties.

5. Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of such third-party sites. You should review their policies before providing any personal information.

Information shared on public or social platforms may be visible to others and is not controlled by us.

6. Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Personal information is retained only as long as necessary to:

  • Fulfill orders and provide Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of your data (data portability)
  • Opt out of marketing communications

We may need to verify your identity before processing requests. Requests will be handled within legally required timeframes.

9. International Data Transfers

Your personal information may be processed or stored outside your country of residence. Where required, appropriate safeguards are used to protect your information in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

CEO PERFUME
Email: info.ceoperfume@gmail.com
Phone / WhatsApp: 9712134568

Address:
World Trade Centre,
Ring Road, Rustampura,
Surat, Gujarat – 395002, India

Support Hours:
Monday to Friday: 10:30 AM – 7:30 PM
Saturday: 12:00 PM – 7:30 PM
Sunday: Closed